Choose the action
Block and report solve different problems
Use block when you want to stop or reduce contact from a person. Use report when the service needs to review harassment, threats, impersonation, sexual exploitation, fraud or other prohibited conduct. Often both actions make sense.
Do not remain in a harmful exchange to collect a perfect case. Your immediate exit matters more. If the person knows where you live, threatens imminent harm or shares illegal content, the situation may require local authorities or a specialist hotline rather than only an in-product report.
- Leave
- Stops the current exchange.
- Block
- Limits future contact through the available product account.
- Report
- Sends conduct for platform review; an outcome is not guaranteed.
Preserve only what helps
Keep context without spreading harm
Save the username, date, time, relevant messages and transaction details if doing so is lawful and safe. Avoid forwarding intimate material or prohibited content to friends for opinions. A written note can preserve context when taking a screenshot would capture someone else’s private information.
If money was sent, contact the payment provider quickly using its official channel. Change a reused password and enable stronger account protection if credentials were exposed. Do not pay a second fee to someone promising to recover the first loss.
- Record the account identity shown in the product.
- Keep the smallest amount of evidence that explains the conduct.
- Use official support, payment and law-enforcement channels.
- Never share a verification code with a supposed helper.
Set expectations
A report is information, not a safety guarantee
A report may lead to review, restriction or no visible action. Privacy rules can also limit what a service tells the reporter. Blocking may not stop a person who creates a new account or contacts you elsewhere.
Reduce the paths available to them: review connected accounts, remove public location clues, and tell a trusted person when a threat follows you outside the product. If you meet offline, use a separate safety plan rather than relying on a profile or past chat.
Plan an offline meeting more safely ↗